Since its founding in 2014, G-Drive Solutions, Inc. (GDSI) has built a reputation of being the only generator company in the Philippines to service clients even during typhoons. The company has prioritized customer support, especially during emergencies. Although GDSI supplies high-quality diesel generators and auxiliaries, its true strength lies in its unwavering commitment to service—no matter the weather.
A generator keeps businesses operating during outages. It protects perishable items, supports 24/7 operations, and, in some cases, safeguards human life. Hospitals, cold storage facilities, and flood control systems rely on uninterrupted power. Therefore, they depend on gensets that start reliably during crises.
GDSI stands out because it is the only generator company in the Philippines known to serve clients even during severe typhoons, floods, and storms. This capability comes from its agile nationwide logistics network and highly trained all-weather engineering teams.
Over the years, the grit of the GDSI after-sales team has produced many remarkable success stories. Here are two recent examples:
Case 1: Rain-or-Shine Assistance During Typhoons
In July 2025, Severe Tropical Storm Crising battered Luzon and surrounding regions. It triggered heavy flooding, landslides, and widespread damage. The storm displaced over 800,000 residents, damaged more than 1,200 homes, and caused billions in losses.
During this crisis, a Jollibee branch in Bacolod City struggled to start its generator due to a diesel shortage. Although generators are robust, they still require proper startup procedures. Incorrect startup methods can damage the unit.
Despite the ongoing storm, the branch called the GDSI after-sales hotline. Sir Robert Pasco, Head of Technical Operations, immediately responded with his team. They guided the staff step-by-step on safely troubleshooting the genset.
Fortunately, the restaurant used a silent-type, weatherproof generator built for harsh conditions. After several hours of careful troubleshooting, and with continuous guidance from GDSI engineers, the unit finally started. As a result, the store continued operating at limited capacity throughout the storm.
GDSI remains the only generator company in the Philippines offering true 24/7 emergency support. Every GDSI generator includes an emergency hotline on the enclosure, ensuring clients can reach help at any time.
Case 2: Not Our Genset—But We Helped Anyway
Another case involved a property management company in Makati City. The team managed an aging residential tower that relied on an old generator from the 1990s. This unit was not supplied by GDSI, yet the client reached out for help during a severe monsoon week.
Despite the challenges, GDSI responded. A land-based engineering team left the Cainta headquarters the same evening. Their all-weather training and experience with multiple generator brands made a rapid response possible.
When they inspected the unit, the team found that it suffered from poor maintenance and neglect. Nevertheless, GDSI repaired, serviced, and restored the generator within hours. After seeing the results, the property management company eventually chose GDSI to replace and upgrade its entire fleet. This ensured uninterrupted electricity for hundreds of families living in the tower.
Like all G-Drive-maintained units, every generator—old or new—continues performing reliably because GDSI consistently reminds operators of scheduled maintenance. This proactive approach helps every genset fulfill its purpose, especially during emergencies.
If you need after-sales support or want to explore GDSI’s generator solutions, we are ready to help. Visit us at Warehouse 5A, RDC Business Complex, San Andres, 1900 Cainta, Philippines, or contact us via phone or email anytime.
